Sabino, Jubilee D.
Number: (+1) 954 –320 - 4005
Email : sabino.jubilee@gmail.com
Skype : jubilee.sabino
Work Experience
Virtual Assistant / National Processing Alliance
May 2018 – August 2018
-
Process documents and submit applications for various services for new clients
-
Conduct a welcome phone call and prepare a welcome email
-
Recruit appointment setters for B2B appointments and Sales Representatives
-
Train new employees on daily processes such as customer service, softphone practices, incoming and outgoing procedures, `
-
Prepare and process payroll
-
Retention and employee management
Executive Assistant and Bookkeeper / Extreme Midget Wrestling
June 2016 – May 2018
-
Attend to venue inquiries and concerns
-
Answer customer questions via phone and e-mail
-
Organize travel schedules for wrestlers and managers
-
Bookkeeping
-
Processing Licenses and Permits for each State which the event/show is being held
-
Sending and following up contracts using Docusign
-
Creating and managing Facebook Ads
-
Preparing and processing payroll
Technical Support Professional / Stream Global Services
June 2009 – May 2016
-
Provided instructions on how to use QuickBooks to business owners and accountants
-
Troubleshoot technical issues with the accounting software
-
Consultative selling
-
Provide support to new hires
-
Conceptualize strategies on how to improve call quality and customer service
2010 - present
2010 - present
Education
B.S. Accountancy
Polytechnic University of the Philippines
June 2003 - April 2008
Introduction
My official title in Stream Global Services is technical support professional, but I am also known as she-who-does-it all (in a really good way) and the social butterfly. I have perpetually been a member of many pilot teams in our company focusing on formulating ideas on how to give customers a better experience, I have taken on a great deal of projects with some well beyond the task description, where my skill and competence are most required. No matter what task, I have produced top notch work because I am dedicated to making sure that every aspect of the task is on point. I thrive on the excitement of being involved at every level of every project.
I strongly believe that my solid experience in the field has equipped me with a strong set of valuable competencies that make me an excellent candidate for this position. Hard working, organized, team player, a self-starter, and detail-oriented are some of my best qualities.